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The Zimbabwean government has rolled out a simplified process for drivers to upgrade from the old blue paper licence to the new scannable plastic version, using WhatsApp as a primary communication tool. The Ministry of Transport has outlined a step-by-step guide for Zimbabwean drivers to make the switch, ensuring compliance with regional driving standards.

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WhatsApp was founded in February 2009 by Brian Acton and Jan Koum, former employees of Yahoo!. In January 2009, after Koum purchased an iPhone, he and Acton decided to create an app for the App Store. It has grown to become the most popular private messaging app.

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